NOC staffed 24 hours a day, every day of the year.
ModernOps DRaaS pairs documented runbooks and workload-level RPO/RTO targets with isolated failover tests and a 15-minute coordination commitment after declaration. Recovery sites run in the Pennsylvania and Arizona data centers.
Disaster Recovery as a Service demonstrates that an organization can recover critical systems after an outage, ransomware event, site failure or infrastructure disruption. Each exercise runs from a documented runbook and ends in a report your auditors can read.
DRaaS is a managed program that provides documented runbooks, tested failover procedures, recovery infrastructure, RPO/RTO validation, declaration workflows, engineering support, and post-test reporting. It is the layer that connects backup, replication and infrastructure into a system someone has recovered before.
ModernOps supports DR across on-prem secondary sites, cloud targets, colocation environments and the ModernOps Hosted Platform. Recovery procedures we have run in production cover VMware, Hyper-V, Proxmox VE, NetApp, Pure Storage, Veeam, NAKIVO, Zerto, Cohesity, Fortinet, Check Point, and the Phoenix and Valley Forge data centers.
When a real declaration arrives, the SLA defines the response: coordination begins within 15 minutes, the DR plan is activated, systems are restored using the most recent viable recovery point, up to 24 hours of client validation testing is supported, and a return-to-primary plan is created with restoration order, resync, switchback timing, and DR-site reset.
Every test produces a DR Test Report covering objectives, schedule, execution steps, validation results, issues, resolutions, lessons learned and recommendations. The recommendations become the change list for the next exercise.
Four roles usually take part in a DR decision. Each one receives specific documentation from the service.
These are the concerns we hear most often, with the commitment that answers each one written into the SOW and the runbook.
Runbook maintenance, isolated test environments, coordinated recovery across the stack, declaration workflows, engineering support and post-test reporting all sit on a published calendar with named owners.
Your recovery setup today, and after we take over the runbooks.
Customers have parts of a recovery capability: backups, storage replication, VM replicas, hardware at a second site or a cloud target, with no proof that those parts restore business operations together. One pre-engagement assessment recorded the state in a single line: "No DR runbooks; undefined RPO/RTOs; no tested plan."
DR becomes a documented, testable service motion. Onboarding confirms the test tier and cadence, collects or creates the runbook, documents workload-level RPO/RTO, confirms the DR target, validates the latest viable recovery point, schedules the first test, and delivers a DR Readiness Summary. Each report sets the scope for the next test.
Seven points where the operating model differs. One manufacturer reached the second column with the savings from an infrastructure refresh.
| Dimension | Legacy approach | ModernOps DRaaS |
|---|---|---|
| Recovery planning | DR lives in old diagrams, tribal knowledge, assumptions. | Runbooks collected or created, recovery procedures per workload, RPO/RTO targets defined. |
| Declaration process | Teams debate who can declare a disaster. | Declaration authorities, support-line steps, second-contact verification, restoration initiation. |
| Recovery environment | DR tests touch production networks. | Tests in isolated or non-routable recovery environments. |
| Tool execution | Backup, storage, VMware, firewall, and network teams act separately. | Coordinated recovery across Veeam, NetApp, Pure, VMware, Fortigate, LogicMonitor, and other in-scope platforms. |
| Test evidence | "We tested DR" is hard to prove. | Documented objectives, schedule, execution, validation, issues, resolutions, recommendations. |
| Recovery objectives | RTO / RPO targets are vague. | Workload-level RPO/RTO validated against test outcomes. |
| Continuous improvement | DR tests end when the meeting ends. | Issues captured (routing, VLANs, CIFS permissions, ACLs, power-on sequence, VDI access) and runbooks updated. |
You can audit each one against a named deliverable.
From declaration through return-to-primary, every step has a name, an owner and a time target, and the list of people authorized to declare is settled before the clock starts.
The declaration arrives, production goes red, and the runbook executes top to bottom as DR comes up service by service until validation passes, all on one screen.
Recovery procedures we have run across hypervisors, storage replication, backup and replication tooling, network and security platforms, and recovery targets.
SLA targets, cadence, and representative engagement values from active Colocation + DRaaS deals.
Three phases with fixed handoffs, ending with a DR Test Report and an updated runbook delivered to the customer at day 30.
The operating choices behind the program.
Service definition, testing tiers, declaration mechanics, validation, reporting, and how DRaaS sits next to Backup Management and Colocation.
Bring your current runbooks, or a blank page. Within 30 days of kickoff we will document RPO/RTO per workload, prepare an isolated test environment, run the failover and deliver a DR Test Report.