ModernOps is a value-added reseller with a 24/7 managed services practice. We design and procure new platforms, and we operate environments that are already in production, whether we deployed them or inherited them. The engineers who recommend a platform are the same people carrying the pager for it afterward.
In the traditional model, the firm that designs an environment is rarely the one that sells it, and the integrator who deploys it has usually moved on by the time it fails. Your internal team inherits the result, along with the 2 a.m. call.
ModernOps handles those stages as one engagement. Because we also operate infrastructure for managed clients, we judge vendors by how their equipment behaves in production over several years, we monitor what we deploy, and we write the documentation before go-live rather than after the first incident.
Running both a reseller practice and a managed services practice gives each side information the other would otherwise lack. Our recommendations draw on what our operations engineers support every day, and the environments we manage benefit from what the reseller side learns early about new releases, licensing changes and hardware roadmaps.
You can buy through us, have us run what you own, or do both. Either way you are working with people who have seen the full lifecycle of the equipment they recommend.
Reseller-only customers receive architecture and vendor guidance shaped by the environments we operate. Managed services customers get an operations team that already knows the platforms our reseller side is deploying next, and customers who use both sides work with one group of engineers from design through day-two support.
Platform architecture, procurement and deployment from a reseller whose engineers also operate infrastructure for managed clients.
Monitored managed services under a written SLA, for infrastructure you already own as well as environments we deployed.
Engage ModernOps for purchasing, for operations, or for the full lifecycle. What the operations team learns feeds the next design, and what the reseller side learns about upcoming platforms reaches the people running yours.
We carry more than fifty vendors, so the design starts from your workload profile and the platform follows. Every design is specified against your current performance requirements and the growth you expect over the life of the hardware.
Dell and HPE servers with VMware, Nutanix HCI, Proxmox VE or Hyper-V, specified and deployed for production environments.
Explore →NetApp ONTAP, Pure Storage FlashArray, Dell and VAST Data, sized for performance, capacity and replication over a multi-year growth curve.
Explore →Campus and data center networks on Cisco, HPE Aruba, Palo Alto and Fortinet, designed for segmentation and documented so they survive staff turnover.
Explore →Veeam, Cohesity, Rubrik, Commvault and Zerto. Backup and disaster recovery architectures with restore testing built into the operating schedule.
Explore →Firewalls, ZTNA, endpoint security and identity controls from Palo Alto, Fortinet, CrowdStrike and Cloudflare.
Explore →
Ten managed services across four disciplines, delivered by the operations side of ModernOps. Some clients hand us an environment they already run, some ask us to support what we deploy next, and some use us to cover the work their internal team has no time for.
Backup as a Service and Disaster Recovery as a Service, with monthly restore tests and documented recovery procedures.
Explore → G2Colocation, Infrastructure as a Service, Storage as a Service and Server Management, operated under a written support model.
Explore → G3Managed Network with a 24/7 NOC, plus Managed Security across firewalls, identity and endpoints.
Explore → G4Observability as a Service on LogicMonitor, with alert tuning and dashboards your team can use during an incident.
Explore →Global infrastructure services, supported by MSP data center regions in Pennsylvania and Arizona.
Authorized across the platforms your business already depends on.
Across resilience, infrastructure, network, security and observability.
MSP data center regions in Pennsylvania and Arizona, independently powered for regional resilience.
Staffed monitoring every hour of the year, with escalation to an engineer.
These are the vendors we quote, deploy and support in production. Many of them also run inside the environments we operate for managed clients, which is where the product opinions on this site come from.
"They have proven to be a trusted partner that understands the importance of long-term relationships and successful outcomes."
"As both CISO and SVP of Infrastructure, I place a high value on vendors that understand how to balance technical excellence, operational effectiveness, and business realities. ModernOps has consistently demonstrated a strong commitment to customer success through responsive support, effective vendor management, and a genuine partnership approach. Their team has worked collaboratively with us to address challenges, align solutions with our objectives, and deliver measurable value. They have proven to be a trusted partner that understands the importance of long-term relationships and successful outcomes."
JEJeff EricsonSVP/CISO of Infrastructure, MedRisk
"I have been working with partners for over 30 years and ModernOps is the first one that puts our needs first and provides more than just order fulfillment."
"I have been working with partners for over 30 years and ModernOps is the first one that puts our needs first and provides more than just order fulfillment. About a year ago, after meeting with ModernOps, we decided to work with them on a hardware replacement project. ModernOps helped us develop both the technical and acquisition strategies, negotiated better discounts than we previously achieved, and advised our technical team on the implementation. They ensured our project was completed on time, achieved all goals, and came in under budget. Chris and the ModernOps team exceeded my expectations by a long shot and they are now our only partner."
KTKevin A. TurkovichVP Infrastructure, Peoples Gas
"Our partnership with ModernOps has been instrumental in strengthening our team, helping us seamlessly bridge knowledge gaps and maintain continuity during periods of staff turnover."
"Our partnership with ModernOps has been instrumental in strengthening our team, helping us seamlessly bridge knowledge gaps and maintain continuity during periods of staff turnover. Their expertise was critical in successfully delivering a complex network migration, and we look forward to continuing the relationship as they support our environment through managed services for key infrastructure components."
ITDirector of IT InfrastructureLeading financial services firm
"ModernOps has proven to be among the very best. They are the 'A Team'!"
"ModernOps is our go to vendor for our most critical systems. Their sales, support, and technical experts are top notch. Having been in the IT field for over 35 years, I have worked with many, many firms. ModernOps has proven to be among the very best. They are the ‘A Team’!"
COChristopher O'DonnellVP of IT, a leading private markets firm
Forty-five minute sessions led by our engineers on current decisions: Microsoft licensing, hypervisor changes, Copilot and AI tooling, backup and disaster recovery, and platform strategy. Questions are taken throughout.
ModernOps designs, sources, deploys and supports infrastructure wherever your business operates, with managed services delivered from data center regions in Pennsylvania and Arizona.
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