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Service · Infrastructure as a Service (IaaS)

Managed private cloud on Proxmox VE and Ceph.

You keep your operating systems, applications and data. ModernOps runs the clustered infrastructure underneath them, including monitoring, capacity and hardware refresh, on a production private cloud operated from our own facilities.

Operations
24/7 NOC
Regions
PA + AZ
Online in
30 days
CIO / VP of IT

A predictable infrastructure foundation that grows without repeated hardware refreshes or a headcount curve to match.

Infrastructure / Virtualization Leader

Enterprise clustering, HA, tenant isolation, storage and lifecycle operations in one operating model.

IT Operations Lead

Provisioning, incidents, changes and escalation through documented workflows and scheduled service reviews.

Finance / Strategy Leader

Explicit consumption units, matched to measured workload demand, as an alternative to per-core hypervisor licensing.

The decision

Key design
considerations.

Five questions come up in most hosted-platform conversations, and the answers decide the architecture.

01 /

Hypervisor renewals changed the decision.

Per-core hypervisor licensing turned the hardware refresh into a platform decision. A managed private cloud is one exit that keeps the clustering and HA capabilities, removes the capital cycle, and bills in units your finance team can read, without moving to a hyperscaler.

02 /

Where the responsibility line sits.

You control operating systems, applications and data. We operate the infrastructure, availability, capacity and platform health underneath them. The responsibility table further down this page spells the line out.

03 /

Public cloud and private cloud have different jobs.

Public cloud suits elastic and exploratory demand. For steady-state virtual machines, a private platform billed in flat units (vCPU, memory in GiB, storage in GiB) produces an invoice that changes only when the workload does.

04 /

Shared platform, isolated tenants.

Each tenant gets separate virtual environments, segmented networks and role-based access, with management traffic on its own networks. The hardware is shared and the boundaries are private.

05 /

Capacity arrives as a request.

On a pooled platform, a new workload is allocated from resource pools and provisioned through a portal. The lead time is measured in approval steps rather than hardware shipments.

The platform

The platform,
layer by layer.

Every layer of the stack and what it does, from hypervisor to facility.

Layer 01

Enterprise clustering, high availability, role-based access and advanced networking on an open-source foundation with commercial support.

Layer 02

All-NVMe, software-defined storage with data replicated across the cluster, so the loss of a node is absorbed without an outage.

Layer 03

MultiPortal provides tenant provisioning, resource allocation and VM lifecycle across clusters and data centers, the layer service providers historically leaned on Cloud Director for.

Layer 04

ModernOps orchestration handles onboarding and lifecycle workflows, LogicMonitor watches platform and network health, alerts open incidents automatically, and production changes run through testing, peer review and change-board approval.

Layer 05

Hosted in ModernOps-managed infrastructure in Valley Forge, Pennsylvania and Phoenix, Arizona, reached by carrier cross-connects or secure IPsec tunnels.

Layer 06

Backup through Proxmox Backup Server or NAKIVO patterns, reserved DR compute and storage with annual failover testing, and managed Fortinet firewalls, switching and WAN under the same accountability line.

Who does what

Division of
responsibilities.

The line between what we operate and what stays yours, in writing.

LayerIncluded in IaaSYoursAttachable service
Physical infrastructure, facilities, power, cooling
Hypervisor clustering, HA, platform health, capacity
Tenant provisioning, VM lifecycle, virtual networking
Platform monitoring, incident workflow, change control
Guest operating systems and patchingCustomerServer Management
Applications, middleware and dataCustomerScoped separately
Backup of protected workloadsBaaS
Disaster recovery capacity and testingDRaaS
Firewalls, switching, WAN, wirelessManaged Network and Security
Deep telemetry and dashboardsObservability
Access boundary

ModernOps holds infrastructure-level administrative access. Routine access to your application data stays with your team.

The old model vs ModernOps

The ModernOps
difference.

The same workloads under a different operating model.

DimensionThe old modelModernOps IaaS
ProvisioningHardware selection, purchasing, installation, cablingTenant provisioning and VM lifecycle through a portal and automation
InfrastructureServer, storage and network silos with duplicate idle capacityPooled compute, storage and networking with securely isolated tenants
Virtualization economicsLicensing that climbs every renewalAn open Proxmox VE and Ceph foundation priced in explicit units
AvailabilityDepends on how each environment was assembledClustering and HA designed into the platform, absorbed node failures
Tenant managementLegacy cloud-management tooling or custom scriptsPurpose-built multi-tenant, multi-cluster, multi-site management
OperationsIndividual administrators and direct console changesITSM workflows, monitoring, change control, reporting, service reviews
ProtectionBackup, DR and networking as separate projectsBaaS, DRaaS, firewall and network management attached to the same platform
The first 30 days

The first
30 days.

Three repeatable phases from kickoff to an operating baseline.

PhaseWhat happensWhat you hold at the end
Assess and design · Days 0 to 10Inventory source workloads, CPU, memory, storage, network dependencies, backup requirements, availability expectations and migration constraints. Map target tenant resources, segmentation, connectivity and protection.A validated workload inventory, target-state resource model, migration sequence and responsibility matrix.
Provision and migrate · Days 11 to 22Create the tenant, allocate compute and memory, provision Ceph-backed storage, configure virtual networking and firewall connectivity, create VMs, deploy backup agents where applicable, begin migration or restore waves.Your isolated environment online with working compute, storage, networking, backup and administrative access.
Validate and optimize · Days 23 to 30Validate VM health, connectivity, backup jobs, monitoring, alerting, failover readiness and capacity. Establish rightsizing and the service-review cadence before ownership transitions to managed operations.A validated platform, documented operating model, known escalation paths and a baseline for optimization.
Scope control

Thirty days stands the environment up and validates the first workloads. A full onboarding typically runs six to eight weeks from kickoff to go-live, with discovery, migration waves and DR validation on a published plan.

The other quote

Priced
both ways.

The refresh you would own, priced beside the platform you would consume.

Because we sell hardware as well as run this platform, we price the refresh you would own next to the hosted platform you would consume, in the same spreadsheet, prepared by the same engineers. The buy-and-own version of the decision lives on the Servers & Virtualization page. IaaS covers the infrastructure layer; guest OS, patching and deeper operations attach through Server Management when you want them.

Five-year cost, illustrated Buy and refresh ModernOps IaaS
Y1 Y2 Y3 Y4 Y5 CUMULATIVE COST → THE DELTA · BUDGET BACK REFRESH CAPEX · PEAK CAPACITY, DAY ONE THE NEXT REFRESH ARRIVES ANYWAY IAAS · MEASURED VCPU + GIB, NO CAPEX CLIFF

An illustration rather than a quote. The refresh curve buys peak capacity up front and leaves much of it idle, while the platform curve pays for measured units as workloads run. Your own curves come out of the working session, with the source figures attached.

Proof

Current
deployments.

Representative figures and the platform they run on.

One current onboarding.

One engineering firm’s current onboarding: 106 vCPU, 548 GiB of memory and 7,674 GiB of VM storage delivered as a managed service, with backup for 20 protected workloads, a failover-ready DR reservation, and firewall and network management attached to the same engagement.

The same platform we run internally.

The platform architecture is the one ModernOps runs its own production on: Proxmox VE clusters on Dell hardware, shared all-NVMe Ceph with replicated storage and redundant cluster interconnects.

Two regions, your choice of path.

Valley Forge, Pennsylvania and Phoenix, Arizona, reached by carrier cross-connect or secure IPsec tunnel, with monthly service reviews and annual DR testing built into the operating cadence.

Field Note · No. 01 · The exit ramp lands here The 3-Host VMware Trap Read the field note
Tech Talk · No. 02 · Second session, date TBD The VMware Exit Strategy
FAQ

Frequently asked
questions.

The questions buyers ask before handing over the infrastructure layer.

01 /What is ModernOps IaaS?
A managed private-cloud platform: we operate the physical infrastructure, virtualization, storage, networking, tenant provisioning, monitoring and capacity. You run your operating systems, applications and data inside isolated virtual environments.
02 /What is the platform built on?
Proxmox VE for virtualization, clustering and HA; Ceph for distributed all-NVMe storage; MultiPortal for multi-tenant provisioning and lifecycle; ModernOps automation for orchestration and workflows.
03 /How are tenants isolated on shared infrastructure?
Separate virtual environments, segmented networks and role-based access, with management traffic on distinct networks.
04 /Where do the workloads physically live?
ModernOps-managed infrastructure in Valley Forge, Pennsylvania and Phoenix, Arizona, connected by carrier cross-connects or secure IPsec tunnels.
05 /Can you migrate us off VMware?
Yes, and it is the most common reason customers contact us about IaaS. The team that runs wave-based hypervisor migrations scopes the method per environment: discovery, target tenant build, staged waves, validation and a documented rollback path, on a published onboarding plan.
06 /Is backup included?
Backup is a separately scoped attachment: Proxmox Backup Server or NAKIVO per protected workload, with jobs monitored by the same 24/7 operation. Disaster recovery attaches the same way, as reserved compute and storage with annual failover testing.
07 /Who patches the operating systems?
Your team does, by default, because the operating systems are yours. Server Management and patching can be attached as separately scoped services if you prefer to hand that over as well.
08 /How is IaaS priced and measured?
In explicit units: vCPU, memory in GiB, VM storage in GiB and backup storage in GiB, so the invoice can be forecast from the resource allocation.
09 /What happens when something breaks or needs to change?
Alerts open incidents automatically in our ITSM system, communication follows your documented procedures, and production changes require testing, peer review and change-board approval, with an accelerated path for emergencies.
10 /Can this platform run our AI or HPC workloads?
GPU, scheduling, parallel storage and orchestration are a different architecture and are scoped separately. That conversation lives on the AI & Accelerated Compute page.
Direct to an engineer

Tell us about
your environment.

Hosts, VMs, utilization and what the current platform costs to keep. We will model the hosted platform against the refresh you would otherwise buy.

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