A phone number, answered by a senior engineer
Every call reaches a senior ModernOps engineer within 20 minutes. Every call, every severity, every hour of the year.
Authorized Proxmox reseller partner
Enterprise virtualization
with Proxmox VE.
An authorized Proxmox reseller partner. We migrate you off proprietary licensing, engineer the platform, and support it around the clock. You keep the license savings. We carry the pager.
2M+ active Proxmox VE hosts worldwide
Enterprises in 142 countries
VAR + MSP under one roof
01What White Glove means
Proxmox supports the software.
ModernOps supports you.
ModernOps takes Proxmox support to the next level: senior engineers who know your environment, answer the phone in 20 minutes, work the incident inside your cluster, and have direct access to the engineers who write the software. When a fix belongs upstream, we carry the vendor ticket to closure. You talk to one team.
A team that knows your environment
Storage layout, quorum design, network isolation, backup targets, change history. Documented at onboarding and on screen before the engineer says hello.
Monitoring on every host, noise removed
We watch every host around the clock, filter the informational alerts, and tell you when something deserves attention. You decide when we step in.
Patches and release updates, handled at no cost
Security patches and release updates on versions we have tested and signed off. Planned with you, run by us or with you, included in the price. Major version upgrades run as a professional services engagement with the same team.
Vendor escalation, carried for you
When a fix belongs upstream, we open the ticket on your official subscription and drive it to closure with the Proxmox engineers. You talk to one team.
Unlimited incidents and hours
An incident takes what it takes. Tickets and support hours are unlimited, and the same team is on the next call.
What your Proxmox subscription covers
2 to 4 hrsFirst response on critical requests · Premium and Standard · portal ticket
- The enterprise repository: the stable, tested update channel.
- A Customer Portal ticket queue: requests filed online, priority set by the support agent, with SSH sessions on Standard and Premium.
- A 2- to 4-hour first response, on critical requests only: 2 hours on Premium, 4 hours on Standard, next business day on Basic, per the subscription agreement.
- 24/7 coverage on that same 2- to 4-hour clock: Premium from October 19, 2026, Standard during a Q4 2026 onboarding window. Basic stays on business hours.
- Critical event at 2 a.m.: you open a ticket and wait for the clock.
What ModernOps adds on top
20 minFirst response on every call · every severity · by phone
- A senior engineer on the phone in 20 minutes, for every call and every severity, against a vendor clock of 2 to 4 hours on critical requests.
- Someone who notices at 2 a.m. and judges whether it matters, before you are awake. Monitoring on every host, noise filtered.
- Hands inside your environment: the SSH session, the recovery steps, the follow-through.
- Direct access to the developers who write the code: we open the vendor ticket on your subscription and drive it to closure, so one team carries the fix end to end.
- The planned work: patches and release updates included; major version upgrades, integrations, and changes as professional services from the same team.
- Critical event at 2 a.m.: our NOC starts remediation over SSH while we call you.
02Compared with VMware
Proxmox VE 9.2
against vSphere Standard.
Price, support and feature parity on two-socket hosts, with the deltas listed both ways. What a 20-minute response looks like beside the vendor offers.
Price per socket per year
- Broadcom subscription
- Proxmox Standard subscription
- ModernOps White Glove
48-core CPUs, USD list pricing. vSphere 9 requires VVF at roughly $135 per core per year, which puts the VMware column at $6,480 per socket. Proxmox Standard converted from €550 at 1.17 USD per EUR, excluding VAT; White Glove shown at $145 per two-socket host per month.
Support, side by side
What each subscription includes when production is down.
- Good
- Better
- Best
| Broadcom Production Supportincluded with vSphere | Proxmox Standard$644 per socket per year | Proxmox Standard + ModernOps White Glove+ $145 per host per month | |
|---|---|---|---|
| Coverage | 24/7 for Severity 1. Severity 2 to 4 in business hours. | 24/7* | 24/7/365, every severity |
| Critical response target | 30 minutes | 4 hours | 20 minutes |
| Tickets | Unlimited | 10 per year | Unlimited |
| Channels | Phone, web portal | Portal, remote SSH | Phone, portal, remote SSH |
| First call reaches | Broadcom support queue | Proxmox engineers | Senior ModernOps engineer |
| Escalation | Broadcom engineering | Proxmox developers | Proxmox developers on your subscription, carried by ModernOps in parallel with our own work. Whichever side solves it first wins. |
| Patching and point releases (9.2 to 9.3) | Customer | Customer | Included, done for you |
| Major version upgrades (9 to 10) | Customer | Customer | Same engineers, scoped engagement |
| 24/7 monitoring with alert triage | Separate tooling | Separate tooling | Included. Only alerts that matter reach you. |
| Critical event at 2 a.m. | You open a Severity 1 | You open a ticket | Our NOC starts remediation over SSH while we call you. |
*Proxmox support goes 24/7 on October 19, 2026. Premium subscribers go first; Standard subscribers are added during a Q4 2026 onboarding window. Today, Standard support runs Monday to Friday, 07:00 to 17:00 CET. Sources: Broadcom Production Support datasheet; Proxmox pricing page and press release of September 2, 2026.
Feature comparison
Proxmox VE 9.2 (May 2026) against vSphere Standard, capped at 8 Update 3.
In parity
- Live migration
- Storage live migration
- High availability
- Snapshots
- Thin provisioning
- Hot-add CPU and RAM
- RBAC with 2FA
- REST API
- vTPM and Secure Boot
- GPU passthrough
- Central multi-cluster management
Proxmox VE has it, vSphere Standard lacks it
- Automated load balancing (DRS-style)Shipped in 9.2. Broadcom keeps DRS in Enterprise Plus.
- Hyperconverged storage built in (Ceph)vSAN is a separate VMware product.
- Software-defined networking (VXLAN, EVPN, BGP)Standard ships the standard vSwitch only.
- Integrated backup with deduplicationProxmox Backup Server. VMware needs third-party backup.
- Containers (LXC and OCI images)
- Per-VM firewall
- Per-socket licensingVMware bills per core, 16-core minimum per CPU.
- Current major release: 9.2 vs 8 U3vSphere 8 support ends October 2027. vSphere 9 needs VVF or VCF.
vSphere Standard has it, Proxmox VE lacks it
- Fault Tolerance (2 vCPU)
- Hypervisor live patching
- Storage-agnostic VM replicationProxmox VE replicates on ZFS today.
- Orchestrated rolling cluster upgradesvSphere Lifecycle Manager. ModernOps White Glove covers this today.
Sources: Broadcom vSphere edition comparison datasheet (8 U3); Proxmox VE 9.2 release notes.
03Pricing
One package.
Your Proxmox subscription sets the price.
ModernOps White Glove Support is added to any paid Proxmox subscription: $145 per host per month on Standard or Premium, $195 per host per month on Basic. Billed per host. Volume pricing available as your host count grows.
Per two-socket host, per year · list pricing
Proxmox Basic + ModernOps White Glove
$3,206 per host per year
$97.50 per socket per month on a two-socket host
- Proxmox Basic, 2 sockets
- $866
- ModernOps White Glove, $195 × 12
- $2,340
- About $267 a month
- $3,206
Vendor layer: 3 tickets a year, next-business-day response, portal only. ModernOps carries the rest.
Proxmox Standard + ModernOps White Glove
$3,027 per host per year
$72.50 per socket per month on a two-socket host
- Proxmox Standard, 2 sockets
- $1,287
- ModernOps White Glove, $145 × 12
- $1,740
- About $252 a month
- $3,027
Vendor layer: 10 tickets a year, 4-hour response on critical requests, SSH remote support. The fit for most clusters.
Proxmox Premium + ModernOps White Glove
$4,314 per host per year
$72.50 per socket per month on a two-socket host
- Proxmox Premium, 2 sockets
- $2,574
- ModernOps White Glove, $145 × 12
- $1,740
- About $360 a month
- $4,314
Vendor layer: unlimited tickets, 2-hour response on critical requests, 24/7 vendor coverage. Two layers of round-the-clock support.
- Every stack includes
- 20-minute phone response, 24/7/365
- Senior engineer on the first call
- Unlimited incidents and hours
- Monitoring on every host, noise removed
- Patches and release updates at no cost
- Vendor escalation carried for you
Proxmox subscriptions converted from EUR list pricing (€370 / €550 / €1,100 per CPU socket per year) at 1.17 USD per EUR, excluding VAT. Two-socket host shown; other configurations quoted per host. ModernOps price is per host regardless of socket count.
04Our services
Proxmox VE services
from ModernOps.
Evaluating, migrating, building, or done babysitting infrastructure: pick your lane. Every lane starts with the same 30-minute technical consult.
Migrate
Migration Services
We move estates onto Proxmox VE in waves: assessment and dependency mapping, a pilot that proves TCO and performance on your workloads, then scheduled cutovers with validation checklists and a rollback plan at every step. You get out of per-core licensing without betting your uptime, and the team that migrates you stays on your account afterward.
Plan my migration →
Build
Professional Services
Proxmox VE is easy to install and easy to install wrong. We engineer it like production depends on it: quorum and fencing designed correctly, Ceph or ZFS storage architecture, stretched metro clusters for site-level resilience, isolated cluster networking, and backup restores proven before go-live. Built once, correctly, instead of rebuilt in month six. Already running Proxmox VE? We will audit and harden what you have.
Book a deployment review →
Operate
Fully Managed Infrastructure and DR
Production on Proxmox VE, run end-to-end by ModernOps: monitoring, patching, capacity, incident response, backup, and recovery, delivered as a service at open-source economics. Add DR as a Service (replicated to a second site, restore-tested on a schedule, documented) so an outage is a bad afternoon instead of a bad quarter. Your engineers ship projects; ours carry the pager.
Price a fully managed environment →
Support
24/7 Managed Support
Run it yourself, with a safety net that answers at 2 a.m. Around-the-clock first- and second-line support from ModernOps engineers, backed by official Proxmox subscriptions, so every ticket has a path from your first call to the developers themselves. One number. One accountable partner. No vendor ping-pong.
See support packages →05Partner overview
Our role as
your Proxmox partner.
As an authorized Proxmox reseller partner, ModernOps sells official Proxmox subscriptions, provides first-line technical support, and escalates directly to the engineers who write the software. Our team designs, migrates, and operates Proxmox VE clusters every day: hyper-converged Ceph builds, stretched metro clusters, and everything in between. One partner from first quote to 2 a.m. incident.
01
No license fees
Proxmox VE is fully open source (AGPLv3): zero license fees, every enterprise feature included. Budget flows to hardware, projects, and people, rather than renewals.
02
Predictable renewals
No per-core arithmetic, no audit anxiety, no surprise multiple at true-up. Subscriptions are per CPU socket, priced in the open.
03
Open standards
Open standards, a transparent code base, and no vendor lock-in, which also means real negotiating power on everything you buy next.
04
Controlled migration
Proven import tooling from VMware environments, migrations in waves, rollback plans at every step, with our engineers on the bridge.
06The platform
Proxmox
Virtual Environment.
Proxmox Virtual Environment is a complete, open-source server management platform for enterprise virtualization. It tightly integrates the KVM hypervisor and Linux Containers (LXC), software-defined storage and networking functionality on a single platform, with high availability for clusters and integrated disaster recovery tools, all managed from one web interface.
And much more: download the Proxmox Virtual Environment datasheet from proxmox.com.
Key features
- Unified virtualization: virtual machines (KVM) and lightweight containers (LXC) side by side on one platform
- Built-in high-availability clustering and live migration: zero-downtime maintenance and automated failover for strict SLAs
- Flexible storage: high-performance local (ZFS, LVM-Thin), traditional shared (NFS, iSCSI/FC SAN), and distributed software-defined storage (Ceph), including hyper-converged setups
- Native data protection: built-in backup, restore, and storage replication, with seamless Proxmox Backup Server integration
- Software-defined networking and an integrated firewall, with two-factor authentication, role-based access control, and LDAP / Microsoft Active Directory integration
- Central web-based management, CLI, and a full REST API; guest support for Linux, Windows, and more
07Centralized management
Proxmox
Datacenter Manager.
Proxmox Datacenter Manager is a centralized, open-source management layer for distributed Proxmox infrastructures. It provides a single control plane for multiple Proxmox Virtual Environment and Proxmox Backup Server remotes across clusters, sites, and data centers, giving IT teams a complete overview of large-scale environments.
Included
Basic, Standard, and Premium subscriptions include the Proxmox Datacenter Manager enterprise repository and support, and ModernOps designs multi-site estates around it.
08Data protection
Proxmox
Backup Server.
Proxmox Backup Server is an open-source, enterprise backup solution for backing up and restoring virtual machines, containers, and physical hosts. Incremental, deduplicated backups with authenticated encryption; restore full virtual machines, archives, or single objects in a flash; synchronize copies to remote sites, with ransomware protection built into the design.
Download the Proxmox Backup Server datasheet from proxmox.com.
Why it anchors our DR service
Proxmox Backup Server is the backbone of our DR as a Service: your recovery point lives offsite, verified, and restore-tested on a schedule, rather than discovered broken on the worst day of the year.
09Deployment scale
Deployed
in production.
10FAQ
Frequently asked
questions.
01 /Is open-source virtualization reliable enough for enterprise production?
Yes, and it is not a bet. Proxmox VE is developed commercially by Proxmox Server Solutions, established 2005, with enterprise subscriptions, SLA-backed response times, and a stable Enterprise Repository of thoroughly tested updates. Over 2 million active hosts run it worldwide. What open source removes is the license bill and the lock-in, not the accountability: that is what subscriptions and ModernOps are for.
02 /What does a subscription include if the software is free?
Two things production needs: the Enterprise Repository, the stable, tested update channel with security fixes as they arise, and technical support from the Proxmox developers, with defined response times. Features are never paywalled. And if you ever let a subscription lapse, your servers keep running; nothing shuts off.
03 /How risky is leaving VMware, really?
Managed correctly, it is a sequence of small, reversible steps rather than a leap. Proxmox VE imports VMware virtual machines directly, and our runbook wraps that in waves: pilot first on representative workloads, cut over in scheduled windows, validate against checklists, keep rollback ready at every step. Most workloads see one short, planned window. The pilot tells us, and you, everything before production moves.
04 /Do all our nodes need the same subscription level?
Within one cluster, yes: every node carries the same level, priced per CPU socket. Separate clusters can run different tiers, which is exactly where right-sizing saves money: Premium where the business lives, Standard or Basic where it does not. We work that out in the consult.
05 /We already installed Proxmox VE ourselves. Can you support it?
Yes, and that is one of the most common ways engagements start. We run a deployment review first: quorum and fencing, storage layout, network isolation, backup restores proven under test. Then we harden what needs it and wrap it in the support or managed package that fits. No rip-and-replace, no judgment.
06 /What does fully managed or DR as a service include?
Fully managed means ModernOps runs your Proxmox VE estate end to end: monitoring, patching, capacity, incident response, backup, with an official Premium subscription included per socket. DR as a Service adds a replicated recovery site, scheduled restore tests, and documented runbooks. You see reports; you skip the pager.
07 /What happens when a problem is beyond first-line support?
It escalates on your official subscription straight to the Proxmox engineers, and ModernOps drives the ticket to closure. You never referee between vendors. That escalation path is the practical reason to buy subscriptions through the partner who also answers your phone.
08 /Will our Windows workloads run?
Fully supported. Windows Server and client guests run on Proxmox VE with VirtIO drivers for performance, and virtual TPM support covers the Windows 11 requirements, alongside Linux and other guest systems.
11Technical consult
Request a
technical consult.
Bring your node count, socket count, and, if you have one, your current renewal quote. You will leave a 30-minute consult with a straight answer on fit, a migration or deployment path, and subscription pricing. No discovery-call theater.