About Modern Operations: About Us

"Always design a thing by considering it in its larger context — a chair in a room, a room in a house, a house in an environment, an environment in a city plan." 

- Eero Saarinen 

Our award-winning team is renowned for designing, planning and building iconic cultural places. We offer the combined skills of Rich Cherry, a recognized construction, operations, technology and innovation leader in the museum field with Jessica Jamroz, an award-winning, multidisciplinary design architect and strategic planner.  

Our team excels at assisting clients in planning and building meaningful and inspiring public architectural and cultural spaces that work operationally, take advantage of the newest technology, and maximize every dollar invested. Together, the principals have overseen half a billion dollars in construction: from managing and coordinating big-picture thinking with a multitude of stakeholders to elegant and affordable detailing solutions for high profile cultural projects. We believe that pragmatism and realism combined with imagination can effectively bring about truly successful and innovative work. We bring a proven track record for delivering world class projects with inventive design solutions. Our approach is to collaborate with our clients to solve complicated problems quickly and strategically, using our hands-on knowledge of: fabrication and technical issues, management of museum operations, experience with public engagement, and a proven dedication to functional design excellence. 

Modern Operations recent work includes construction and operations consultation for the new Academy of Motion Pictures Art and Sciences Museum, full Owner Representation services for the Albright-Knox Art Gallery AK360 project and ongoing support for The Broad museum. 

Our vision 

The core purpose of Modern Operations’ collective work is to realize meaningful public environments that truly engage, educate, and inspire the end user. Successful cultural projects of this magnitude are not ends in themselves, but when managed effectively, represent the economic, cultural, and social potential that reverberates far beyond the boundaries of the place itself. In 2016 Jessica Jamroz and Rich Cherry formed Modern Operations, LLC to offer their combined professional expertise of museum operations and construction, strategic planning, management of large-scale high-profile public projects and commitment to design excellence and detailing.